Talk

 so last week i gave a talk that not in my job description! it is a refresher course to old staffs to refresh their basic courtesy,manners n positive elements during delivering services.so it takes about 2 hours!fuhhh cant u imagine? last time i have posted this in my previous entries..so the trick to ensure they all wont get sleepy,or started talking to each other or started to take out n sending texts through their  mobile phone is i have to crack jokes here n there..gaahhh im not good at making jokes but i just be myself then..nak gelak gelak,xnak gelak ko punye pasal.hehe n the most effective trick is i have to throw to the monkeys meaning throw questions to them instead read n read the slides.

ok so this is me talking n talking. i found myself at ease standing at the rostrum.huhu

besides that i organized a group discussion to make sure the timing runs fast!hehe

n i divided into few groups for a sketch where they have to act based on courtesy in different situation that they have experienced..

well i can say...not all people are brave enough to come out at the front to act! or even to speak few words! so har har har har! :P