well..today is a bad day n of course its not a bad life. in our daily routine job,we are facing problems from our clients,customers or patients.even though its not our fault,but customer's always right (leh pakai lg ke ayat ni di zaman kala ni?) hurmm..n of course we are thought by our management to apologize rather than argue to make the situation better.but it goes vice versa for me..if its not my fault i will explain to them from a to z..but in the end i will say 'im sorry' biasalah anak nombor 2 mmg xnak kalah punya!dia jek yg betul.kekekeke n tomorrow its like gonna be a big judgment day for us to answer all the doubts n our wrongs doings.somehow I'm not scared at all coz maybe..
1) i know it's not my fault (n i have evidence)
2) all past experiences made me stronger n more calm
3) its not the end of the world
4) i know many people out there face more challenging problem than i am
5) i know i have to be patient in handling patients who cannot be patient at all! :p
6) i have to be more thankful coz i think other people may be more stressful working in bank or business lines.
SO
:))
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